Editing the Contact Lens Ordering Integration

If you order contact lenses from CLX—formerly known as Optiport—you can integrate them with Encompass to allow you to submit your orders automatically.

The batch ordering feature is available with the ABB integration only. For CLX, go to your supplier account to configure your shipping options.

Before you can begin using this feature, Eyefinity must first activate and set up the integration. If you are interested in automatic contact lens ordering, contact your Encompass Account Manager.

Follow this procedure if you need to edit the information.

For multi-location practices, this procedure must be completed separately for each office. Make sure to enter the correct account information for each office, or the integration will not work correctly.
  1. From the office, click Integrations.
  2. In the Integrations window, click Edit.

    A warning message appears, asking you to confirm that you understand that changing the integration information may break your integration.

  3. If you still want to edit the information, click I Understand the Risk.
  4. Under Contact Lens Ordering, select the Contact Lens Supplier. Choose Eyefinity - CLX.
  5. Enter your account number.
  6. If you using the CLX integration select Single Order processing. Batch ordering through Encompass is not available for CLX . Go to your CLX account to configure your shipping options.
  7. If you selected Batch Order in step 6, enter the Minimum Total Cost.
  8. Click Save.
  • To ensure your minimum total cost calculations are correct, have Cost set up for all lenses in Contact Lens Setup. For more information, go to Setting Up and Modifying Contact Lens Information.

  • If you have a multi-location practice, you can use a different Order Processing Type and/or set a different minimum total cost for each office.

The changes you made are saved to the system. Repeat this procedure for each office in your practice.

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