Editing the Contact Lens Ordering Integration

If you order contact lenses from a supplier such as: ABB Concise, CLX or Fait Distribution (formerly Wisconsin Vision Associates), you can integrate your supplier with Eyefinity Practice Management and submit your orders automatically. When integrated with your contact lens supplier, once an order is created in Front Office, the order is sent to your supplier. While you can enable/disable the integration on a per office basis, only one (CLX, ABB or Fait) contact lens integration is supported.

ABB offers batch ordering you can use to send multiple orders to ABB at the same time and save on shipping. This requires you to configure your shipping options. If integrating with CLX or Fait, batch ordering isn't available; work with your supplier to configure your shipping options.

Before you can begin using automatic contact lens ordering, Eyefinity must first activate and set up the integration. If you are interested in this feature, contact your Eyefinity Practice Management Account Manager.

For multi-location practices, complete this procedure for each office. Ensure you enter the correct account information for each office or the integration will not work.

  1. From the office, click Integrations.
  2. In the Integrations window, click Edit.

    A warning message appears, asking you to confirm that you understand changing this information may break your integration.

  3. If you still want to edit the information, click I Understand the Risk.
  4. Under Contact Lens Ordering, select the Contact Lens Supplier. Choose Eyefinity - ABB.
  5. Enter your account number.
    For multi-location offices sharing an ABB account number, enter only the account number and no suffixes (i.e. enter "123456", not "123456-0001"). The address in Office Information is used by ABB to determine to which location the orders belong.
  6. If you are using ABB, select either Batch Order or Single Order for the Order Processing Type.
    Using batch ordering and setting a minimum total cost helps your practice take advantage of free shipping and other discount offers from ABB on orders over a certain amount. When the minimum total cost is reached, the system displays a notification on the Stock Order grid in Inventory, prompting you to send the orders. Batch orders are not sent automatically. Selecting Batch Order turns on batch ordering for all offices in your company.
    For more information on using contact lens batch ordering, go to Sending Contact Lens Batch Orders to ABB.

    • Select Batch Order and enter the Minimum Total Cost. This holds invoiced orders for ABB until the total cost reaches the Minimum Total Cost you specify.

      Minimum Total Cost is based on the Cost for the contact lenses and is not a limitation for how many orders can be on a batch. Batches that do not meet this minimum total cannot be sent.
      To ensure your minimum total cost calculations are correct, have Cost set up for all lenses in Contact Lens Setup. For more information, go to Setting Up and Modifying Contact Lens Information.
      If you have a multi-location practice, you can use a different Order Processing Type and/or set a different minimum total cost for each office

    • Select Single Order to send orders automatically as they are invoiced.

  1. Click Save. The changes are saved. Repeat this procedure for each office in your practice.
    Before you begin ordering, you also need to set up your Shipping Methods for ABB Ordering.

For multi-location practices, complete this procedure separately for each office. Ensure you enter the correct account information for each office or the integration will not work.

  1. From the office, click Integrations.
  2. In the Integrations window, click Edit.

    A warning message appears, asking you to confirm that you understand changing this information may break your integration.

  3. If you still want to edit the information, click I Understand the Risk.
  4. Under Contact Lens Ordering, select the Contact Lens Supplier. Choose Eyefinity - WVA.
  5. Enter your account number.
  6. Select Single Order processing.
  7. Click Save. The changes you made are saved to the system. Repeat this procedure for each office in your practice.

Check out this video to see setting up the integration in action.

For multi-location practices, complete this procedure separately for each office. Ensure you enter the correct account information for each office or the integration will not work.

Keep in mind:

  • Your office name in Eyefinity Practice Management and in the CLX system must match.

  • You must use the correct CLX account number. Account numbers from CLX distributors will not work. If you don't have your CLX account number, reach out to CLX at customerservice@clxsystem.com or by phone at 800-874-6601

  1. From the office, click Integrations.
  2. In the Integrations window, click Edit.

    A warning message appears, asking you to confirm that you understand changing this information may break your integration.

  3. If you still want to edit the information, click I Understand the Risk.
  4. Under Contact Lens Ordering, select the Contact Lens Supplier. Choose Eyefinity - CLX.
  5. Enter your account number.
  6. Select Single Order processing.
  7. Click Save. The changes you made are saved to the system. Repeat this procedure for each office in your practice.

Before you begin ordering, you also need to set up your Shipping Methods for CLX Ordering.

Check out this video to see setting up the integration in action.

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