Posting Remittance Payments

You can post payments to claims for remittances with the Ready to Review or In Review status. To post multiple payments to a single claim, see Posting Multiple Remittance Payments to a Claim.

1. Open the Remittance Details window for a remittance.

   For more information, go to Opening and Navigating the Remittance Details Window.

2. Click the link for a claim in the Claim Number column.

   The Claim Adjustment window opens.

3. If an error message appears, indicating the status of one or more line items that need to be updated:
   1. Click Update.

      The Update Status window opens.

   2. Select the check box for the line items with the status you want to update.
   3. Click Update.

      Eyefinity Practice Management changes the status of the line items to Billed in the Claims Adjustments window. If you do not save your changes in the Claim Adjustments window, the status changes made are reverted.

4. Enter the amount paid towards a line item in the Payment Amount text box next to the line item.

   To have Eyefinity Practice Management make an automatic adjustment so that the claim payment amount equals the sum of the payable line item payments, click the Automatically adjust line item icon.

5. Select an adjustment type for the line item from the Adjustment Type drop-down list and enter the adjustment amount in the Amount text box. For more information about adjustment types, go to Understanding Adjustment Types.
   If you select Biller Review, Bill to Patient, or Write Off from the Adjustment Type drop-down list, you cannot enter additional adjustments.
6. Enter a comment or patient note in the provided text boxes, if needed.
7. Click + Add More to record additional adjustments, if needed.
8. Repeat the process for each additional adjustment, up to three total adjustments for the line item.
9. Click Save after your finish posting payments for the claim to return to the Remittance Details window, or click Save & Continue to navigate to the next claim in the Not Applied tab.

   Eyefinity Practice Management posts the payment and moves the claim to the Completed tab in the Remittance Details window.