Eyefinity Practice Management 10.10 Release Notes

Release Date: August 20, 2019

Eyefinity announces the newest version of Eyefinity Practice Management. This updated version improves upon your system's robust attributes and offers new features and expanded functionality.

This section includes:

Front Office Enhancements

Eyefinity Practice Management 10.10 Front Office includes enhancements to the following areas:

VSP Formulary Updated with Maui Jim Frames and Lenses

As of August 14, 2019, Maui Jim has joined the VSP Formulary and VSP Contract Lab Network. After completing the product and lab setup required in Eyefinity Practice Management Administration, VSP network doctors who are authorized Maui Jim retailers can submit Maui Jim lab orders for both VSP members and private-pay customers.

For successful processing, Maui Jim orders must be created using the correct frame/lens/lab combinations. Before you can begin ordering, some setup is necessary. For more information, see Setting Up and Ordering Maui Jim Frames and Lenses.

Patient IDs on Detailed Patient Statements Report CSV File

The Detailed Patient Statements Report has been updated to include Patient IDs when downloaded as a CSV file. This change is especially helpful for practices that use the TriZetto Patient Exchange service, as this information is required by the service.

Beta Test Opportunities

We are currently offering two Beta testing opportunities for interested practices.

TriZetto Eligibility Integration Beta

If your practice has TriZetto integrated with Eyefinity Practice Management, you can obtain patient eligiblity information for TriZetto insurance payors automatically. This feature eliminates the need to access TriZetto's website to verify eligibilities. For more information, see Recording Patient Insurance Information

This feature is currently only available to practices that have signed up for the Beta test, and there is an additional fee required. If your practice is interested in participating, fill out our signup form.

VSP Bulk Eligibility and Authorizations Beta

Use VSP Authorizations to pull authorizations for all patients with VSP insurance who have appointments at the office you are logged into on a selected date. You can pull authorizations for appointment dates that are up to seven days in the future from today's date. For more information, see Pulling VSP Authorizations for Multiple Patients (Bulk Authorizations).

This feature is currently only available to practices that have signed up for the Beta test. If your practice is interested in participating, fill out our signup form.

Fixed Issues

Front Office

  • Deleting an eyeglass prescription that was imported from Eyefinity EHR no longer deletes the associated Eyefinity EHR exam charges.
  • Diagnosis and procedure codes no longer overlap on patient invoices.
  • When an order is remade or voided, the new order is created with the same submission type as the original order. Previously, the new orders would be created with the Electronic submission type when the original order was set to Manual.
  • An error no longer occurs when generating the Total Patient Accounts Receivable Aging Report with multiple locations selected.
  • The status of an eyeglass order now correctly changes from On Hold to In Process when you select Release to Lab. Previously, these orders were incorrectly put into Ready status.
  • An error no longer occurs when using +Check for VSP Insurance to obtain patient VSP insurance information.

Claims Management

  • Failed VSP claims for which an eligibility was entered manually (using Override) are now correctly indicated with the red status icon in the Invoiced Orders list in Material Orders.