Sharing Information with the Patient and Provider Portal (2019 and Beyond)
The patient and provider portal enables you to give patients secure access to their health records, send patient data to a receiving provider during a transition of care, and send and receive secure messages.
Through the provider portal, you can set up a secure mailbox for each provider in your practice. The secure mailbox addresses are significantly different than the insecure email addresses your providers already have; however, the mailbox, or provider portal, is similar to many web-based email programs. Messages look like email messages and patient records look like email attachments. The closed architecture of the system makes it secure and HIPAA compliant.
This section includes:
- Understanding the Terminology
- Understanding Provider Access to the Portal
- Transferring to or Purchasing the Patient and Provider Portal
- Registering Your Practice and Verifying Your Identity
- Logging into the Provider Portal
- Setting Up the Provider Portal
- Setting Up & Managing Provider Portal Accounts
- Sending Clinical Information to Another Provider
- Sending & Receiving Patient Secure Messages
- Giving Patients Access to their Clinical Data
- Managing Patient Profiles in the Provider Portal
- Managing Patient Portal Accounts as an Administrator
- Viewing Incoming/Outgoing Documents
- Viewing & Exporting Audit Logs
- Opting Patients Out of Notifications in Bulk
- Understanding Patient Access to the Portal
- MIPS-eligible clinicians who intend to meet the Promoting Interoperability criteria in 2019 and beyond must meet higher standards and criteria. To meet these higher standards, you must be using the OfficeMate patient and provider portal. If you signed up for secure messaging prior to 2019, go to Transferring to or Purchasing the Patient and Provider Portal to learn how to transfer from your current secure messaging portal to the new patient and provider portal.
- Ensure that your systems meet the OfficeMate software requirements prior to setting up and using the patient and provider portal. To view the latest system requirements, go to www.eyefinityofficemate.com/sys-req.html.
- Eyefinity recommends using Google Chrome to access the patient and provider portal.
For more information on sending clinical health summaries to patients, watch these videos.