Understanding Provider and Staff Security Permissions

This section describes the security permissions available in Provider Security and Staff Security.

Users with this security permission... Have access to...
Grant All Access Use all areas of the system
Front Office All the permissions listed under Front Office
Delete Appointments Delete appointments from the Scheduler
Inactivate Patient Mark patients as inactive in Demographics
Merge Patients Merge patient records
Patient Order Remakes Process a remake order
Rx Outside Provider Setup Add a new outside provider from the Rx screen
Schedule Exceptions Add a schedule exception in the Scheduler
Inventory All the permissions listed under Inventory
Adjustments Enter inventory adjustments
Claims Management All the permissions listed under Claims Management
Batch Adjustments Perform batch adjustments in Claims Management
Process Claims Process claims in Claims Management
Process Payments Process carrier and patient payments in Claims Management (including electronic remittance payments)
Edit Carrier/Patient Checks Edit carrier and patient checks
Transactions All the permissions listed under Transactions
Allow Expired Rx Allows expired prescriptions on eyeglass and contact lens orders. Also allows copying of orders with expired prescriptions and includes the prescription on the new order. If this check box is not selected, the provider or staff member must select an unexpired prescription for all orders.
Apply Discounts Apply discounts to orders
Apply Pricing Option Apply pricing options to orders
Change Order Dates Change the dates on orders
Change Payment Types Change payment types for patient payments in the Change Payments screen
Collections Select Collections from the Actions drop-down list in Material Orders (writes off the patient balance)
Daily Closing Perform Daily Closing
Edit Sales Tax Edit the sales tax on orders
Delete Exam from Order Delete exam items from orders
Delete Pending EHR Exam Delete exams from the Pending Exam list in the Exams screen
Edit Exam Edit exam orders
Manual Insurance Calculations Perform a manual insurance calculation when pricing orders
Merchandise Drop Apply or reinstate a Merchandise Drop
Old System Return Return orders that were placed using a previous practice management system
Override Default Deposit Override the default minimum percentage that a patient must pay that is set up in Material Orders Preferences
Override VSP Calculation Override the automatic VSP calculation when pricing orders
Patient Returns Return an order
Price Adjustments Perform a price adjustment in Material Orders
Print Lab Order Print lab orders
Print Rx Print prescriptions
Process Refunds Complete a patient refund
Reopen Daily Close Reopen the current day once it has been closed
Administration All the permissions listed under Administration
Company Setup Set up and edit company information
Credit Card Processing Set up the Worldpay credit card processing integration
Outside Provider Setup Add a new outside provider in Administration
Recall Setup Set up and edit recall types and templates
Resource Schedule Setup Create and modify calendar schedules for resources.
Resource Setup View the login names for all other providers and staff, reset any other user’s password, and then log in as other users
Security All the permissions listed under Security
Reset Resource Password Change the passwords of other users
Security Setup Change his or her own user security settings and that of other providers and staff
Reports All the permissions listed under Reports
Billing Reports Generate Billing Reports
Marketing Reports Generate Marketing Reports
Sales Reports Generate Sales Reports
Dashboards All the permissions listed under Dashboards
Billing View the Billing Dashboard
Operations View the Patient Demographics, Patient Marketing, and Appointment Status Dashboards
Sales View the Sales Revenue and Sales Productivity Dashboards
VSP Premier View the VSP Premier Dashboard